In the new situation, a contact appears only once in an account.It is the same with this release: everybody will have to make the transition. We focus on converting multiple mailing lists into a single database.With this new release we fully concentrate on user-friendliness User-friendlinessIn 2018, we strongly focused on the GDPR, something which has earned us an excellent reputation. This may be important if you use whitelisting. Here, you can find your workflows, landing pages and web tracking easily. Automation features now also have the place they deserve and will not hamper any novice users.As the Forms feature is widely used by all of you, it has been included in the new main menu.Every item has everything you need within this context, from managing to reporting. The Reports feature is no longer part of the main menu.The menu has been restructured on the basis of our key features: Campaigns, Forms, Contacts and Automation.We created a new layout which gives you peace of mind and allows you to focus on the screens you use most often. What is going to change? The new navigationThe navigation (and Flexmail as a whole, in fact) is going to look different. The result is a major release, which we are about to roll out. Our developers have been working hard on getting the foundations of Flexmail right. This is how we kept on tuning and fine-tuning to create the best solution possible. Next, we built wireframes and prototypes, and we had them tested by actual users. We also wanted to find out which urgent issues needed to be addressed first. We wanted to know what Flexmail is good at, and what could do with some improvement. Additionally, we examined the support feedback and results from analytics tools in the application. Without them this project would never have succeeded. We are grateful to the more than 100 customers who have given us feedback at the various stages of the process. We conducted user interviews and looked over the users’ shoulder to see how they performed certain steps. We have examined what users often do and don’t do in Flexmail. What have we been up to?In the past two years, we have been doing a lot of work. Further details on what you can expect from the conversion and the timeline used are provided below. We will let you know when your account is next.
We will keep you up to date about the latest developments. These adjustments will be rolled out gradually. Why is it interesting for you? All of your data will be centralised at one place for a better overview, more focus on what you use most, settings that are less exotic, processes that are streamlined better, and no unnecessary clutter but only the data you need.
The Flexmail team can hardly wait to show you what we have been working on in the past few months: our long-awaited new contact management. Register here for our webinarHello everybody, Allow me to introduce myself: I am Michelle, Product Manager at Flexmail.
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To guide you through the Contact Converter and the operation of segments, we’re organizing a free webinar with a live demonstration and Q&A. This wizard will help you convert your existing lists into segments. Also, you're sure that the person using that specific email address has filled out that form and does want to receive communication from you.FREE WEBINAR: Going from multiple lists to single listIf you still use multiple mailing lists, you first need to go through the Contact Converter in order to use the new contact management. Even though GDPR does not directly stipulate you have to use double opt-in, it does contain recommendations you follow best practices to make sure you can prove you have obtained any personal data legally.
Double opt-in is the only legal opt-in version in Belgium and the Netherlands at the moment. Also, lots of bounces are bad for your sender reputation.īy using double opt-in, you make sure you are complying to legal provisions that have to do with mass email. And that is a good idea, however, it creates risks.įor your digital subscriptions, you always risk becoming a victim to bot activities, to be provided non-existing mailbox addresses, which will lead to bounces, it will waste your resources and you will have to spend time cleaning your mail list. In your effort to improve the quality and quantity of your mailing list, you probably want to make your sign up options as simple as possible.
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